To emphasize this point, I had two volunteers stand up and face each other, a few feet apart. I put a picture of a "6" in between them, and asked them to name the picture. One said it was a 6, the other said it was a 9. Then I asked the class: Who is right? How can both be right?
The same thing applies in conflicts. Even if you know for sure that you are right, take a moment to consider why the other person also thinks that they are right. Is there another perspective?
Other ways to use concept is to use optical illusions such as this one:
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